How does it work?
The Vitality Collection by Nike is a range of exclusive, Vitality branded clothing and accessories.
There are no physical stores that sell the Vitality Collection by Nike. You can only buy Vitality merchandise from our online store.
You can’t gift any item of the Vitality collection to anyone that’s not on your plan.
How do I receive the discount?
In order to receive the discount, head over to the Member Zone
Click Get rewarded
Scroll and click on the Nike tile
Click Shop now
When you're on the site, pick the item you want and add it to the cart. The discount is already applied on the item prior to the checkout.
You don't receive Vitality points for purchasing the merchandise.
Tracking your order
When your order is dispatched, you will receive an email notification with a link and a tracking number to track the shipment. Whenever possible we will contact you by email to update you on the status of the shipment. On some occasions we – or our delivery partner- may notify you by text/SMS if you have opted-in to be contacted by this method.
You can track your order at any time at: https://vitalityonlinestore.co.uk. From here, you will be able to change the delivery address if the courier allows this option.
Additional support
If you cannot access the online store, send us an email through the contact form in Member Zone and we’ll get back to you as soon as we can.
Alternatively, call 0345 602 3523 Monday to Friday 8am – 7pm or Saturday 9am – 1pm. Call charges may apply.
You can also get in touch using Facebook Messenger.
If your order has not arrived, you can contact our customer service team at customerservice@vitalityonlinestore.co.uk