Prepare for your consultation

There are a few things you can do before your video appointment starts.

To make sure you have the best possible experience, we recommend you:

  • Turn on notifications on your phone and on the Vitality GP app to make sure you receive all your reminders.

  • Have a pen and paper to hand in case you need to write anything down.

  • Make sure you know, or have a list of all the medications you’re currently taking, the results of any recent tests or investigations (such as a blood test or x-ray), or if you have any known medical conditions (such as allergies, diabetes etc).

  • Charge your battery.

  • If possible, use headphones with a microphone.

  • Find somewhere private and quiet to talk with a good 4G, 5G or Wi-Fi signal.