Prepare for your consultation
There are a few things you can do before your video appointment starts.
To make sure you have the best possible experience, we recommend you:
check you have the latest version of the Vitality GP UK app
find somewhere private and quiet to talk
check your internet connection is stable
charge your battery
if you can, use headphones with a microphone
turn on notifications to get all your reminders
have a pen and paper to hand in case you need to write anything down
make sure you know, or have a list of all the medications you’re currently taking, as this may be important
make sure you've given permission for the app to access your camera and microphone
find a place where you can get a strong 4G, 5G or Wi-Fi signal
Let your GP know if:
you’ve had any recent tests or investigations, such as a blood test or x-ray
you have any allergies
you have any known conditions, such as diabetes