Your Caffè Nero reward is changing
Your weekly rewards are getting a boost, so you can make the most of getting healthier.
Available exclusively in the Vitality UK app from Monday 7 April 2025, you can pick your weekly rewards. Choose what rewards work best for you every week – and get them instantly.
What's changing
Currently once you’ve earned 12 Vitality activity points, between Monday and Sunday, your voucher is added to the Caffè Nero app wallet from Thursday of the following week.
From April 2025, once you’ve earned 12 activity points, between Monday and Sunday, on the following Monday you can pick your reward.
Vitality Plus members can Pick a handcrafted Caffè Nero drink
Vitality Select members can Pick 50% off a handcrafted Caffè Nero drink
You will also have the option to pick your weekly itsu reward, which is 25% off a freshly-made meal.
How will it change
While we're making these improvements on our systems, from the end of March to beginning of April 2025 the reward will work as follows;
Between Monday 24 March and Sunday 30 March 2025
Earn 12 activity points between Monday 24 March and Sunday 30 March, your voucher will be in the Caffè Nero app wallet from Thursday 3 April as normal. Your voucher will expire one week later on Wednesday 9 April.
From Monday 31 March 2025
Earn 12 activity points between Monday 31 March and Sunday 6 April and you can pick your Caffè Nero reward from a change of rewards exclusively in the Vitality UK app from Monday 7 April. Once you've picked Caffè Nero, your voucher will be in the Wallet of the Vitality UK app and also in the Caffè Nero app wallet. Make sure you pick and use it within the week as the opportunity will expire one week later.