Mr & Mrs Smith
When you book your hotel, you’ll pay the full amount minus the Vitality discount. Please check the terms and conditions before making your booking.
Your Vitality discount will be applied at checkout and applies to the cost of your accommodation only; extras such as room service are excluded.
You can make a maximum of two bookings each plan year, with each booking at least 32 days apart.
If there are two or more adults on your Vitality plan, only one adult needs to be named on the booking to receive the discount.
Making a booking
When logged into Member Zone:
Click Get Rewarded in the black banner at the top
Scroll and click on the Mr & Mrs Smith tile
Click How to book
Click the boxes to confirm you have read the terms and conditions if you are happy with this
Click Go to Mr and Mrs Smith
Select your dates and destination
Choose your hotel
Cancelling a booking
Call Mr & Mrs Smith on 0330 100 3180 for all existing booking queries or to amend/cancel a booking. Calls may be chargeable at the standard network rate.
Amending a booking may affect the discount amount.
If cancelling, deposits may not be refundable. This depends on the hotel's cancellation policy and when it comes into effect. Details of this are in the booking confirmation. Cancellation charges may also apply. The Mr & Mrs Smith's consultant will detail any charges or discount changes during the call.