Cover Summary
If the optional Optical, Dental and Hearing cover has been added to your plan, you'll be able to claim back for the following treatments:
Dentists appointments and treatments
Eye exams, contact lens check-ups*, glasses or contact lenses
Hearing tests and hearing aids
These treatments or purchases must have taken place within the UK in the last six months and will need to have occurred after your Optical, Dental and Hearing cover start date (unless otherwise advised).
You’ll need to pay for the treatment and get an itemised receipt showing proof of payment. To make your claim through the Care Hub, select Start a claim and then I want to claim on my Optical, Dental or Hearing benefit. If you cannot see this option, it means your plan does not have this added cover. If you think this cover should be included in your plan, please get in touch with us.
If we accept your claim, we'll make a payment into the principal member's bank account, so please make sure we have these details, and that they are up to date here.
For more information around each individual cover option click on the relevant button below.
*We only cover contact lens check-ups that take place on or after 9 September 2026 and after your Optical, Dental and Hearing cover start date.