Skip to main content

Introduction to billing

If you receive treatment via your health plan, we will normally pay the treatment provider directly. However, sometimes you may also have to pay towards your treatment.

If this is the case, we will let you know:

  • why you need to make a payment

  • who you need to pay it to

  • how much you need to pay

These bills can sometimes be complicated, so we'd like to help make understanding them as easy and simple as possible.

To see a step-by-step guide to paying your bills, click here.