My Life plan
Helping with plan changes, documents, and trusts
My Vitality Health plan
Helping with claiming, treatment options, plan changes, account details, and more
My Vitality Health Lite/Essential plan/Plus plan
Helping with claiming, treatment options and plan changes
Points, Rewards, Benefits, and Devices
Help with the Vitality Programme
Additional member support
Request support with accessibility, bereavement, finance/cost of living, and more
My Vitality Health plan
Care and Treatment
Help with claiming, treatment options, and more
Help with making changes
Care AI Assistant (BETA)
Care and Treatment
Help with getting treatment
Help with billing
Help with claiming
Help with your cover
Care Hub
Help with billing
How do my bills work?