A step-by-step guide to your bills
If you receive treatment via your health plan, we will normally pay the treatment provider directly.
However, sometimes you may also have to pay towards your treatment, whether because of an excess or a co-payment.
If you need help understanding how your excess or co-payments work, you can read all about it in our How do my bills work? guide.
Here’s how you pay your treatment bills, in four easy steps.