How can we help you?
Find what you're looking for by using the search bar or browsing our guides below.
My Life Plan
Helping with plan changes, documents, and trusts
Care and Treatment
Help with claiming, treatment options, and more
Vitality Programme
Help with points and partners
Vitality Programme
Points and Status
Device Connections
Rewards and Partners
Points and Status
Missing points support guide
What is the Vitality Programme and how do points and status work?
How do I earn points?
How do I earn points for check-ups, assessments, and appointments?
How do I calculate my maximum heart rate and earn activity points?
Which apps can record my activity?
An important update on the Health Profile
Health Profile Troubleshooting