My Life Plan
Helping with plan changes, documents, and trusts
My Vitality Health Plan
Helping with claiming, treatment options, plan changes, account details, and more
My Vitality Health Lite Plan
Helping with claiming and treatment options
Vitality Programme
Help with points and partners
Vitality Programme
Points and Status
Your Active Rewards have changed
Device Connections
Rewards and Partners
Vitality Programme AI Assistant (BETA)
Points and Status
Missing points support guide
What is the Vitality Programme and how do points and status work?
How do I earn points?
How do I earn points for check-ups, assessments, and appointments?
How do I calculate my maximum heart rate and earn activity points?
Which apps can record my activity?
An important update on the Health Profile
Health Profile Troubleshooting
How do I complete the Health Profile?
What are the status-linked Vitality benefits?